The Insurer’s Friend blog
Insights for Independent Insurance Agencies
Receptionist for an Insurance Agency: What Owners Actually Need
What a receptionist for an insurance agency should actually do: cover busy hours, capture useful details, and hand work cleanly to licensed staff.
How to Get More Clients for an Insurance Agency (Without Buying Junk Leads)
A practical playbook for how to get more clients for an insurance agency: speed, follow-up, reactivation, visibility and a website that can take the inquiry.
Answering Service for Insurance Agency Calls: How to Choose One That Actually Helps
How to choose an answering service for insurance agency calls: message-taking vs. intake, a five-call test and the warning signs to watch for.